Frequently asked questions
You can return a package through PostNL. Please include the reason for your return and address it to:
Beitelkade 4 B
We currently ship to the following European countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK.
In that case, the delivery person will first attempt to deliver your parcel to one of your neighbours. If that’s not possible, they will take the package back with them and will attempt again the next day (excluding Sunday). They will also leave you a note in your mailbox. Your tracking link will be updated with additional information if your parcel was delivered at your neighbours’ house.
When ordering through the Oedipus web store, you will receive a track and trace code with which you can track your parcel. As soon as your order leaves our warehouse, your track and trace will be updated.
All parcels are sent through Post.nl via MyParcel.
You can always send us an e-mail at firstname.lastname@example.org. We will contact you as soon as possible.
No worries! Just go to the account page and click on ‘lost your password?”. A password reset e-mail will be sent to your e-mail address. Due to privacy regulations, we have no access to your login credentials.
Yes, the shipping fee depends on the shipping destination. We currently do not yet offer free or discounted shipping for orders over a certain amount.
On the Oedipus web store, you can use iDeal, Maestro, MasterCard and VISA as payment options. PayPal will be enabled soon.
Visits & tours (2)
Usually yes! We are happy to give tours to any interested parties. In the current climate though, all brewery visits and tours have been postponed until further notice.
Our usual opening hours are:
Thursdays 5 pm – 11 pm
Fridays 2 pm – midnight
Saturdays 2 pm – midnight
Sundays 2 pm – 10 pm
Due to the current circumstances however, the Oedipus tap room is closed until further notice.