You can return a package through PostNL. Please include the reason for your return and address it to:
Beitelkade 4 B
We currently ship to the following European countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
We have temporarily disabled shipping to the UK as we adjust our webshop to comply with the new Brexit rules. Our apologies for the inconvenience.
In that case, the delivery person will first attempt to deliver your parcel to one of your neighbours. If that’s not possible, they will take the package back with them and will attempt again the next day (excluding Sunday). They will also leave you a note in your mailbox. Your tracking link will be updated with additional information if your parcel was delivered at your neighbours’ house. Please be aware that per 1 July 2021, there will be an 18+ check upon every delivery.
For addresses in the Netherlands, you can generally expect your order within 48 hours. Orders placed on Friday afternoons and the weekends do not leave our warehouse until Monday.
For orders outside of the Netherlands, the delivery times depend on the postal carrier. Since we are dependent on third-party postal carriers, we can unfortunately not promise a certain delivery day for your order.
When ordering through the Oedipus web store, you will receive a track and trace code with which you can track your parcel. As soon as your order leaves our warehouse, your track and trace will be updated.
Please be aware that per 1 July 2021, there will be an 18+ check upon every delivery.
All parcels are sent through Post.nl via MyParcel.
You can always send us an e-mail at email@example.com. We will contact you as soon as possible.
No worries! Just go to the account page and click on ‘lost your password?”. A password reset e-mail will be sent to your e-mail address. Due to privacy regulations, we have no access to your login credentials.
The shipping fee depends on the shipping destination and the amount of packages you order. The shipping costs are automatically calculated in the checkout.
On the Oedipus web store, you can use iDeal, PayPal, Maestro, MasterCard and VISA as payment options.
Usually yes! We are happy to give tours to any interested parties. In the current climate though, all brewery visits and tours have been postponed until further notice.